Last Updated: November 2025
Cop Solutions Private Limited (“Company”, “We”, “Us”, “Our”) is committed to protecting your personal information and maintaining your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our services.
By accessing our website or engaging with our services, you agree to the practices described in this Privacy Policy.
1. Company Information
Cop Solutions Private Limited
A New Delhi–based private limited company, registered with ROC, MCA, Government of India.
ISO certified and compliant with MSME, GEM, GST, PAN, TAN, ESIC (UN), EPF, Start-Up India, and PSARA guidelines.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Contact number
- Email address
- Company/organization name
- Government-issued IDs (only when required for service verification)
- Address
- Any documents voluntarily shared for legal, compliance, or investigation support
b. Technical Information
- IP address
- Browser type and version
- Device information
- Cookies and tracking data
- Pages visited and interaction data
c. Information Shared During Service Engagement
- Case details
- Complaints
- Pre-litigation information
- Documents related to investigations, compliance, or business operations
- This information is collected only with client consent and used strictly for service delivery.
3. How We Use Your Information
We use your data for the following purposes:
- To provide legal, compliance, and operational support services
- To coordinate with law enforcement or regulatory authorities when required
- To communicate updates, confirmations, and important notifications
- To verify identity for security and compliance
- To improve our website and service experience
- For internal audits, quality control, and record-keeping
- To comply with legal obligations under Indian law
- We do not sell or share client data for marketing or advertising.
4. Legal Basis for Processing
We process your data on the following grounds:
- Consent: When you voluntarily submit your details
- Contractual necessity: To deliver services as per agreements
- Legal obligations: When required by courts, police, or regulators
- Legitimate interest: For fraud prevention, security, and business protection
5. Sharing of Information
We may share information only in the following cases:
- With law enforcement agencies (when legally required)
- With regulatory bodies for compliance verification
- With authorized employees, lawyers, or consultants directly involved in your case
- With third-party service providers (only for technical or operational needs)
- We do not share data with unrelated third parties.
6. Data Security
We take strong measures to protect your data, including:
- Secure access controls
- Encrypted storage (where applicable)
- Restricted data sharing
- Regular system security checks
- Confidentiality agreements with staff and partners
However, no online data transmission is fully secure; clients are advised to share sensitive information only through authorized channels.
7. Data Retention
We retain data for:
- The duration necessary to complete the service
- Statutory or compliance requirements
- Internal audit and verification purposes
- After retention periods expire, data is securely deleted or archived.
8. Your Rights
Depending on applicable Indian laws, you may request:
- Access to your personal data
- Correction of inaccurate information
- Deletion of data (unless restricted by law)
- Restriction of processing
- Withdrawal of consent
- To request any of these actions, contact us at the details provided below.
9. Cookies & Tracking Technologies
Our website may use cookies to:
- Improve browsing experience
- Analyze website performance
- Secure user sessions
- You may disable cookies in your browser settings, but some features may not work properly.
10. Third-Party Links
- Our website may contain links to external websites.
- We are not responsible for the privacy practices or content of third-party sites.
11. Children’s Privacy
- We do not knowingly collect data from individuals under 18 years of age.
- If we learn that a minor’s data has been collected, we will remove it immediately.
12. Changes to This Policy
- Cop Solutions may update this Privacy Policy from time to time.
- Changes will be posted on this page with the updated date.
- Continued use of our website after changes indicates acceptance.
13. Contact Us
For questions, concerns, or privacy-related requests, contact:
Cop Solutions Private Limited
New Delhi, India
Email: copsolutions20@gmail.com | cslegal09@gmail.com
Phone: +91- 9818059977 +91- 9818352055 +91- 9810442903
